Welcome to Sports Kinetics Online.
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SportsKinetics prides itself on its customer service and support.
Please check the following
Check your user manual for assistance
Check the batteries if applicable
Check any connections made during assembly (only while power disconnected)
Check the power point (if applicable) by plugging in say a radio.
If there is still a problem after checking the above, please use online support.
Online Fitness Service and Support
In the unlikely event that you may need some assistance with your fitness equipment,
either during the warranty period or after the warranty period, please visit;
www.pbmfitness.com.au/service
and lodge your request. Make sure you have your serial number and receipt in hand.
This online support system will will issue you a web reference number within 5 minutes.
You will then be issued a Job number by the support team as your request is being assessed.
If you do not recieve a a Job number within 48 hours, please email us at:
sales@sportskinetics.com.au
or call the service team on 1300 760 601
The online service system is efficient and accountable and provides peace of mind.
Please note:
Unless otherwise stated, warranty period is 12 months from invoice date. Please retain invoices as proof of purchase and record your serial number. Warranty does not cover wear and tear and abuse, damage caused by corrosion, liquid spillage, power surges, lightning or leaking batteries.
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